Terms of Service
Last updated: 15 May 2026
These Terms govern your use of the Padelite mobile application and the related online services (together, the “Service”). By creating an account or otherwise using the Service, you agree to be bound by these Terms.
1. Eligibility
You must be at least 13 years old to use the Service. By creating an account you confirm that the information you provide is accurate and that you have the legal capacity to enter into these Terms.
2. Your account
- You are responsible for keeping your login credentials safe.
- You are responsible for the activity that happens under your account.
- You agree to provide accurate, current information when registering, and to keep that information up to date.
- You may not impersonate another person or create accounts in someone else's name.
3. How the Service works
3.1 For players
The Service lets you discover tournaments, register (alone or with a partner), see your schedule, follow live standings, and view a history of your matches and level changes.
3.2 For organisers
Tournament organisers use the Service to create and run events: collect registrations, approve teams, run draws, schedule matches, record scores, and crown champions. The organiser remains responsible for the rules and fairness of their tournaments.
4. Tournament rules and decisions
Tournament-specific rules (eligibility, levels, formats, payments, schedules) are set by the organiser of each event. The Service automates the operational parts of running those rules — group draws, standings, knockout brackets — but final decisions over specific situations (disqualifications, walkovers, score corrections) belong to the organiser of the relevant tournament.
5. Levels and the progression engine
The Service automatically updates your padel level based on your tournament results. Level changes are recorded as a transparent, auditable history and are intended to be objective. You agree that your participation in a tournament implies acceptance of the level changes that result from it.
6. Payments and fees
Tournament entry fees, when applicable, are collected by the organiser outside the app via their preferred payment rail (for example, Instapay). The Service requires you to upload a screenshot of the transfer so the organiser can verify the payment.
- You agree to upload only your own legitimate payment receipts.
- Fraudulent or doctored receipts are grounds for rejection of the registration and, in serious cases, suspension of the account.
- Refunds, if any, are handled by the tournament organiser directly and are not the responsibility of Padelite.
7. Acceptable use
You agree not to:
- Harass, threaten, or abuse other users on or off the app.
- Upload content that is illegal, defamatory, sexually explicit, or that infringes the rights of others.
- Attempt to reverse engineer, scrape, or interfere with the Service or its infrastructure.
- Use automated tools to create accounts, submit registrations, or otherwise abuse the rate limits we set.
- Misrepresent your identity, level, or playing history.
8. Content you submit
Content you submit — including team names, applicant notes, payment receipts, and profile information — remains yours. By submitting content to the Service you grant us a non-exclusive, worldwide licence to use it to operate and improve the Service (for example, displaying a team name on the bracket, or showing your profile to other players).
9. Privacy
Our handling of personal data is described in the Privacy Policy. By using the Service you agree to that policy.
10. Suspension and termination
We may suspend or terminate access to the Service if you breach these Terms or if your use of the Service materially harms other players or the platform's integrity. You can delete your account at any time by contacting privacy@padelite.com — historical match and tournament results may be retained in anonymised form to preserve the integrity of past events.
11. Disclaimer of warranties
The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or fit for any specific purpose. Tournament scheduling and the timing of matches depend on factors outside the app (venues, weather, organiser decisions), and we make no warranty about those external conditions.
12. Limitation of liability
To the maximum extent permitted by applicable law, Padelite will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. Our total liability for any claim related to the Service will not exceed the greater of (a) the fees you paid for the Service in the 12 months before the claim arose, or (b) USD 100.
13. Changes to the Service and these Terms
We may modify the Service and these Terms at any time. When we change these Terms in a material way, we will update the “Last updated” date at the top and surface the change inside the app the next time you open it. Continuing to use the Service after a material change constitutes acceptance of the updated Terms.
14. Governing law
These Terms are governed by the laws of the Arab Republic of Egypt, without regard to its conflict-of-law rules. Any dispute arising out of or related to these Terms or the Service will be brought exclusively before the competent courts of Cairo, Egypt.